Position Overview & Specifications
Overview:
We're looking for an dynamic Team Leader to join our busy and vibrant Drugs and Alcohol team within the Birmingham Change Grow Live Service to make a change to the lives of people who use our service.
You will be working under the direction of the Services Manager, the post-holder will support and lead a team of Recovery Coordinators, and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.
Responsibilities: About the role:
What we will give to you:
You will be working under the direction of the Services Manager, the post-holder will support and lead a team of Recovery Coordinators, and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.
Responsibilities: About the role:
- Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
- Empowering staff to promote hope, empowerment, choices, control and opportunities that assist service users reaching their full potential as individuals and community members.
- Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota.
- Ensuring quality of service delivery through data analysis and engaging staff in service quality improvement planning. Where necessary, create team and individual performance plans to improve quality and performance.
- Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk.
- Knowledge and experience of developing and leading health and social care services.
- Knowledge and experience of delivering services which evidence high performance and quality standards.
- Experience of effective partnership working, relationship management, pathway and protocol development
- Experience of culture and change management, staff engagement, service improvement.
- Ability to lead, inspire and develop a team.
- Skills which demonstrate effective communication in a variety of formats to a broad audience.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities