Street Warden (M005)

Job description Working Hours: Full Time 37 hours per week – On a rolling 12-week rota covering weekends and bank holidays Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy. We are also customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values. If you enjoy working outdoors and care about your local environment, then this is the job for you! We are looking for self-motivated and enthusiastic people to join our team of Street Wardens. This varied role covers on an off-street parking enforcement, car park operations and environmental crime. In this job, every day is different, but you will be working outside in the community enforcing on street parking issues like parking too long in a parking bay or on yellow lines. You will also help with making sure the car parks run effectively and dealing with customer’s enquiries. The role also covers environmental issues such as littering, enforcement of dog control orders and problems with bins and waste. You will travel to your patrol routes on foot or in a vehicle. You will provide support, and advice to businesses and landowners to tackle issues affecting them. You will collect evidence for environmental notices and work to resolve low level environmental issues by giving advice and support. What you’ll do:

• Patrol off street car parks and attend to minor machine faults.

• Record and issue on street Parking Charge Notices.

• Report defective signs and road markings, identifying and reporting any issues.

• Explain regulations to motorists and advise them about parking facilities.

• Complete patrols of allocated routes, enforcing parking contraventions and providing a visual presence and reassurance to the public.

• Limit the incidences of dog fouling, littering and waste issues.

What you'll bring to the role:

• You’ll need to be assertive and polite when dealing with people.

• A calm and professional approach to handle difficult situations.

• Experience of working in a customer service role is highly valued and an ideal transferable skill for this role.

• You should be able to work as a team member or on your own and have the ability to make decisions.

Please note the successful candidate will be subject to a standard DBS check. Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. What we offer There are many benefits to working with us. The Council offers generous annual leave of between (22 and 27 days) of leave (depending on grade and length of service) plus bank holidays. The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: www.charnwood.gov.uk/pages/equality_diversity_and_inclusion. We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award. Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group. Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs Job Profile 'No CVs or Agencies please'