Position Overview & Specifications

End Date Thursday 30 March 2023 Salary Range £19,292 - £19,330
Agile Working Options Flexibility in when hours are worked Job Description Summary A branch based, full time vacancy working 35 hours a week with a cash package of £22,048 Job Description We have a range of vacancies available in our Birmingham, Solihull, Dudley, Wolverhampton, Coventry, Northfield, Bilston and Erdington branches. These roles are full time working 35 hours a week including Saturdays. Lloyds Banking Group is the UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers to please. And with an employee benefits package you can tailor to suit your lifestyle a customer service role in Lloyds Bank brings many exciting rewards... We'll give you an initial cash package of £22,048 (This is the full time equivalent salary) In addition, you'll also be eligible for an annual bonus opportunity. We also have a number of free health and well-being offerings as well as generous maternity/paternity/adoption leave policies. We'll also give you the following benefits:
  • Various share schemes (including free shares)
  • A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
  • Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
So you can be sure we're investing in your future. So, about the role... Our colleagues are passionate about making a difference to customers, businesses and communities. Join them and you’ll get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values. But we're also driven by a clear purpose: to Help Britain recover... You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you’ll learn to make the most of your best talent – helping people - using our latest in-branch technologies and digital services. We just need you to demonstrate the following qualities:
  • Honest and genuine, caring about helping people with their finances (no previous banking experience required)
  • The ability to quickly build relationships to give customers a fantastic experience.
  • Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
  • A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
  • The flexibility to work in branches across the area and Saturdays when needed.
What else will we provide? From Day 1 we’ll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities. Together we'll make it possible We're really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if you need any reasonable adjustments made to our recruitment processes, and we'll try to accommodate them. So if you enjoy helping people and a new full time role with us appeals then get in touch and apply today, we'd love to hear from you! Our roles often generate a considerable amount of interest and can close early. Don’t miss out on this opportunity and apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.