Product Owner - Strategy and Industry Relationships

End Date Tuesday 27 June 2023 Salary Range £85,255 - £100,300
Agile Working Options Flexibility in when hours are worked, Hybrid Working Job Description Summary As below Job Description JOB TITLE: Product Owner - Strategy and Industry Relationships SALARY: £85,255 - £100,300 (London), £71,825-84,500 (outside London) LOCATION(S): London, Edinburgh or Halifax HOURS: Full-time WORKING PATTERN: Our working style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
At Lloyds, we're motivated by a clear purpose; to help Britain prosper. Over the last few years, we've grown our number of active online banking users to 14.5 million and our mobile users to over 9 million! We're committed to continuing to deliver a leading customer experience by improving our digital capabilities, providing personalised propositions, and building on our multi-channel model. Where does the role sit? An exciting opportunity has arisen within the Channels Enabling Platform, where the Identity and Authentication Lab provides an enterprise level Authentication service. The Platform needs to meet the Strong Customer Authentication regulatory commitments, enable innovation to help lead into the bank of the future, and to trailblaze within the Industry. The Platform will support and grow a wide range of authenticators to serve the Bank’s digital channels. We're committed to delivering a world-class customer experience by building a state-of-the-art Identity & Authentication Platform and enabling our Customers to feel safe and secure with their data while accessing our multi-channel digital ecosystem. We're building the bank of the future, and we need your help. Here’s how you’ll make a difference...

• Understanding and decoding all industry and customers trends to define and execute a holistic B-2-B-2-C product strategy for our platform as a service, with the goal is of releasing value for customers (internal and external). This strategy will help evolving our purpose and vision.
• Operating decisively within a complex environment to deliver high quality outputs and challenge the status quo, we're looking for you to develop a culture of innovation and collaboration, role modelling a customer-centric approach at all times.
• Creating an environment in which people bring out the best in themselves by providing autonomy and ensuring they feel safe to experiment.

What experience do you need to apply for this role...

• Experience in creating and galvanizing a team around a common vision and strategy which will be the essence of our platform product: what are the emerging customers and industry problems we need to address, what opportunities and threats are there for our platform and when it’s the right time to move, as well as what partnerships we should have in place.
• Ability to build and maintain networks with a diverse group of industry leaders and colleagues to influence and deliver the product roadmap and to build a team of teams environment across the bank. This requires prior experience working closely with leaders and executives to shape product and capabilities to be exploited to reach desired outcomes.
• Prior experience in working with external networks of FinTechs, Industry Bodies, Regulators and the wider Digital Transformation and Business community to source data and insights, understanding threats and opportunities.
• Ability to understand and decode trends that impact Financial Services and especially in the following areas: security, experience, regulation, fraud, competition environment, technology. The outcome of the analysis will be used to define a strategy that mitigate the risks and exploit our capabilities and skills at scale.

Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation. Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities. Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you'll continue to have opportunities to learn, grown and develop. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.