Position Overview & Specifications
A lifestyle Hotel based on London’s eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
As a Spa Therapist your duties and responsibilities will be:
- Responsible for spa treatment consultations and identification of possible contra-indications
- Responsible for performing beauty & body therapy treatments, massage and specialised treatments for guests to the required standards
- Responsible for after care advice for the member or guest
- Perform prep work, properly clean and restock room as required
- Actively promote the spa, treatments, services and retail, as well as programmes, promotions and/or discounts available
- Handle guests’ questions and concerns professionally and courteously
- At least 2 years’ experience in a spa therapy/ aesthetician position in a 5-star environment
- NVQ Level 3 & above in Beauty Therapy or equivalent
- Excellent guest interaction and communication skills
- Available to work weekends and public holidays
- An engaging, professional and fun demeanour
- Enthusiastic to engage in regular training and development programs for the spa
- Guest experience including dinner and drinks
- Five complimentary nights a year at any of our hotels
- Friends and family discounts across our hotels
- 50% discount in our restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Perkbox offering retail discounts
- Employee assistance programme