Position Overview & Specifications

We are looking for an enthusiastic and customer focused individual to join our team.

The main duties of the role include:

  • Actioning of daily reports and providing customer updates
  • Processing of customer orders via inbound and outbound telephone calls
  • Working with customer procurement systems
  • Upselling of products
  • Upselling of promotional lines
  • Dealing with all customer queries
  • Dealing with customer complaints following Company Procedures
  • Completion of all general administration duties

The hours of work are 8.30am - 4.30pm Monday to Friday.

Requirements of the role:

  • Great communication and interpersonal skills
  • Good levels of computer literacy
  • Confident and professional phone manner
  • Knowledge of Butchery products would be advantageous, full training will be given

Benefits:

  • Competitive rates of pay
  • Discounted purchases
  • 28 days holiday (inclusive of bank holidays)
  • Workplace pension scheme
  • The opportunity to grow with a local family run business

Job Type: Full-time

Salary: From £21,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Newton Abbot: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person