Position Overview & Specifications
Job Description
Ashtead Hospital
Ashtead Hospital is part of the Ramsay Health Care Group and is a highly respected private hospital with a reputation for providing exceptional service to our patients.
Administration Assistant
30 hours a week (Monday - Friday schedule, occasional flexibility on Saturday might be required) Salary from £16,360 depending on experience
The role We are looking for an experienced Administrative Assistant to join our Bookings Team at Ashtead Hospital. This is an extremely busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage. Responsibilities
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
30 hours a week (Monday - Friday schedule, occasional flexibility on Saturday might be required) Salary from £16,360 depending on experience
The role We are looking for an experienced Administrative Assistant to join our Bookings Team at Ashtead Hospital. This is an extremely busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage. Responsibilities
- Liaising with patients by phone & letter
- Booking appointments
- Liaising with consultants and their secretaries
- Ensuring timely completion of appointments onto EPR system
- Scanning & auditing of patient information
- Preparation of clinics
- Maintaining clinics on the EPR system
- Booking appointments
- Reception duties as required
- Excellent organisational skills
- An excellent standard of computer literacy to include experience in Word & Excel
- High degree of accuracy and attention to detail
- Excellent communication skills – written and oral
- An excellent standard of computer literacy to include experience in Word & Excel
- The ability to work within a team
- The ability to time-manage
- Experience using a Patient Administration System (PAS) an advantage
- Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
- Contributory pension scheme
- 25 days’ annual leave plus 8 Bank holidays plus the opportunity to buy/sell more
- Flexible shift options
- Private Healthcare and Life Assurance
- Enhanced parental leave
- Free offsite parking and a subsidised staff restaurant
- Free uniform
- Access to our employee Discount Programme
- Wellbeing centre and access to 24/7 employee assistance line for free advice
- Free DBS checking
- Long service, Employee recognition and appreciation awards
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.