Position Overview & Specifications

Our established client based in Ringwood is looking to recruit a full time Customer Service Advisors to help their Cinema customers inbound telephone enquiries.

YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT … is to join their new Customer Contact Centre based in Ringwood. The Customer Contact Centre will handle a variety of customer queries, from day-to-day booking enquires, to membership and corporate bookings. As a Customer Service Advisor, you’ll be the first point of contact for our customers and members. You’ll be assisting with a wide range of queries from day-to-day booking queries, to screen times and special events.

The ideal candidate will have:

  • Excellent telephone manner
  • Excellent numeracy and literacy
  • Excellent customer service skills
  • Good analytical, decision making and problem solving abilities
  • Previous retail and customer service experience would be beneficial

Job Title: Customer Service Advisor

Salary: £25,440 OTE @ £10.50p/h - Up to £300 bonus per month

Location: Ringwood.

Hours: 40 paid hours per week.

Shifts: Monday to Sunday 8am to 8pm

Shifts on a rotating pattern

  • 40 hrs a week
  • 5 working days
  • Two weekends per month
  • Full training provided and paid for
  • Great Working Environment
  • Accessible by bus
  • Free parking off site

Company Benefits:

  • Competitive salary + attractive overtime
  • 20 days paid holiday + additional days based on length of service
  • Suggestion Box Monthly Winner Paid Reward;
  • Cycle To Work Scheme;
  • Home Computing Scheme;
  • Dentist scheme;
  • Bus Travel scheme;
  • Eye test vouchers;
  • Excellent onsite training and induction;
  • Staff room with complementary refreshments;
  • Corporate & client discounts, including hairdressing, gym membership, restaurants
    and bars;
  • Weekly dress down days;
  • Involvement with local charities and fundraising days/events;

To be considered for this excellent opportunity, please apply now with your up to date C.V and we will be in touch in due course.