Position Overview & Specifications

Key Responsibilities

  • Lead and motivate store team to achieve store sales targets and KPI’s.
  • Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
  • Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment.
  • Take a lead role in resolving complex customer queries.
  • Ensure the highest level of product knowledge is attained and demonstrated in the store team.
  • Communicate effectively with Area Manager and/or Head Office and cascade to the store, acting as a link in the chain of communication.
  • Ensure that all products are presented/displayed to their best advantage, following guidelines.
  • Actively promote the company and the store in the local shopping centre.
  • Ensure that all products are correctly coded, priced and correct POS is used at all times.
  • Establish efficient operating standards to ensure that all operating costs are kept within budget and that shrinkage is kept to a minimum.

Job Types: Full-time, Permanent

Salary: £21,000.00-£23,000.00 per year

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Bexleyheath: reliably commute or plan to relocate before starting work (required)

Work Location: In person