Benchmark Compensation (Annual)
£21,575 - £22,369
£1,798 - £1,864 / mo
🛡️
Career Integrity & Verification Audit
✓ Passed Audit
This vacancy has been reviewed by the Staging desk. We guarantee verified employer standing, salary transparency, and zero applicant fees.
Corporate Registration
UK Companies House active incorporation
Prevailing Wage Compliance
UK National Living Wage & Equality Act aligned
Right-to-Work Fit
UK Work Eligibility
Zero Processing Charges
100% Free direct candidate application
Position Overview & Specifications
About us
Contact OneVale are inviting applications for Customer Service Advisors for up to 12 months to join our busy contact centre in Barry. This is a fantastic opportunity to join our established team, handling varied enquiries which span many different service areas within the council. We are looking for motivated team members who thrive in providing exceptional customer service in a varied and fast moving environment!
About the role
Pay Details: Grade 4, SCP 5 - 7 , £21,575 - £22,369
Days / Hours per Week: Monday to Friday 37 hours per week
Main Place of Work: Contact One Vale
Description:
Contact OneVale is a first point of contact for all Council wide services to the public and other customers of the Vale of Glamorgan. Our teams provide information, advice, signposting and referral for further assessment across a range of communication channels, principally by telephone and email.
About you
You will need:
- Previous experience in a call centre/customer service environment
- Good computer skills
- Excellent communication skills
- The ability to record information accurately
- Willingness to work as part of a busy team
Additional information
DBS Check Required: None
Please see attached job description / person specification for further information.
Job Reference: RES00335
Ready to Apply for this Role?
Submit your credentials directly through our verified pipeline with 100% zero placement or recruiter fees.
Apply for this Position →
🛂
United Kingdom Skilled Worker & Right to Work Guide
UK positions require valid Right to Work. For sponsored visas under the points-based immigration system, the employer must hold an active A-rated Home Office sponsor license and issue a Certificate of Sponsorship (CoS) meeting minimum income thresholds (£38,700 or going rate).
Kensington Capital & Analytics
£75,000 - £95,000
📍 London, England
✓ UK Right to Work / Skilled Worker Eligible
View →
NHS Greater Manchester Health Trust
£43,742 - £50,056
📍 Manchester, England
✓ HCPC Registration Required
View →
Caledonia Cloud Infrastructure
£70,000 - £88,000
📍 Edinburgh, Scotland
✓ Skilled Worker Visa Sponsor
View →
University Hospitals Birmingham NHS Trust
£93,666 - £126,281
📍 Birmingham, England
✓ GMC Specialist Register Required
View →